What is Nagad
Nagad is Bangladesh's second-largest mobile financial service, operated by Nagad Ltd. under a Mobile Financial Services license from Bangladesh Bank, in operational partnership with Bangladesh Post Office. Nagad launched on March 26, 2019, and within its first five years brought more than 90 million people into formal digital financial transactions — a scale that puts it alongside bKash as one of the two dominant mobile wallets in the country. Its association with the state postal service gives it a distinct profile from privately-run wallets: it's frequently described in local coverage as the digital financial service of the Bangladesh Post Office.
Like other MFS wallets, a Nagad account is opened on a mobile number, verified against a National ID during a short in-app process — scanning the NID, taking a selfie with a digital signature step, and setting a 4-digit PIN — with no branch visit required.
Fees
| Action | Fee |
|---|---|
| Cash Out — via app | Tk 12.50 per Tk 1,000 (1.25%) |
| Cash Out — via USSD (*167#) | Tk 15.00 per Tk 1,000 (1.5%) |
| Send Money — via app | Tk 5 flat fee per transaction |
| Transfer to another MFS wallet (e.g. bKash) | Tk 8.50 per Tk 1,000 (0.85%) |
| Transfer to a bank account | 1.5% of the transaction amount |
These figures reflect a September 2026 rate increase reported by Bangladeshi financial outlets; Nagad periodically revises its fee schedule, so always confirm the current rate in the app before a transfer.
Account limits
| Service | Daily amount | Daily transaction count |
|---|---|---|
| Send Money | Tk 50,000 | 50 |
| Cash Out | Tk 30,000 | 15 |
| Cash In | Tk 50,000 | 15 |
| Mobile Recharge | Tk 100,000 | 50 |
| Remittance | Tk 1,000,000 (incl. 2.5% govt. incentive) | 50 |
| Transfer Money | Tk 50,000 | 50 |
| Add Money from Bank & Card | Tk 50,000 | 25 |
Monthly, a Nagad account holder can withdraw (cash out) up to Tk 200,000 total. The maximum balance a Nagad account can hold at any moment is Tk 500,000 — while an account is at or above that balance, it can't receive further Cash In, Add Money, or Send Money credits until the balance drops, with remittances and disbursements exempted from that specific block. These figures are current on Nagad's official page and stated as effective through May 30, 2026.
How a Nagad account works
Every Nagad account supports the same core actions found on comparable wallets:
- Cash In — adding money via an agent (Nagad calls its agent network "Uddokta") or a linked bank/card.
- Send Money — moving balance to another Nagad user.
- Cash Out — converting balance to cash through an Uddokta agent or the app/USSD flow.
- Payment — paying a registered merchant or biller (utilities, EMI, donations are all listed as first-party services in the app).
For online gaming and betting platforms, the same pattern found across this market applies: deposits are typically Send Money transfers to a number controlled by the platform or its agents, not a formal merchant integration, since payment aggregators generally don't approve betting/casino merchants for direct API access in Bangladesh. That means a deposit is a personal transfer, not a merchant payment — the dispute protections that come with the latter don't apply.
Step-by-step: how to deposit money to a gaming site with Nagad
- Confirm the receiving number against the platform's own official support channel — not a number sent to you by a stranger or an unofficial "agent" contact.
- Open the Nagad app or dial *167# and select Send Money.
- Enter the amount and confirm with your PIN.
- Save the transaction ID/screenshot, since crediting on the platform side is typically manual.
- Allow for a delay — anywhere from minutes to a few hours — before the balance appears on the platform, unlike an instant card payment.
Step-by-step: how withdrawals come back to Nagad
Withdrawals mirror deposits in reverse: the platform sends funds from its own number to your registered Nagad number. As with deposits, this is a personal transfer, so timing depends entirely on the platform's own processing — some advertise near-instant payouts, others hold first-time or large withdrawals for manual review. Expect to complete the platform's own identity verification (separate from your Nagad KYC) before a first withdrawal is approved.
Safety notes
- Never share your Nagad PIN or OTP with anyone, including someone claiming to be platform support — Nagad will never ask for it.
- There's no Nagad-backed dispute process for a platform that simply doesn't credit a deposit, since these are personal/agent transfers rather than verified merchant payments.
- Screenshot every deposit confirmation before contacting support about a delay.
- Fees and limits change periodically — Nagad raised its cash-out charge as recently as September 2026 — so confirm the current rate in-app before a large transfer.
- This guide is informational only and does not constitute legal advice. Online gambling laws vary by jurisdiction — check your local regulations, and only use platforms restricted to players 18 years or older.
Using Nagad on specific platforms
Everything above applies to Nagad in general, regardless of what you're using it for. In practice, Nagad is also a payment method people search for alongside specific real-money gaming and betting platforms in Bangladesh — most prominently two large, specifically-named platforms.